WELCOME TO CASTLEFORD
Please note we are currently experiencing technical difficulties with our systems which means our phone lines are busier then usual. We ask therefore you please contact us via email wherever possible. We thank you for your patience.
Covid-19 – Waste Collection Update
Please be aware that due to the Covid-19 pandemic a number of local authorities have suspended some waste collection services until further notice. To compound this, many local recycling centres are also closed until further notice meaning residents are unable to dispose of their items personally. With the majority of people now confined to their homes, we will no doubt experience a spike in the amount of rubbish produced. Sadly, this will lead to an increase in fly tipping, possible rodent activity and will necessitate us, as managing agents, to arrange private collections through external contractors. The cost of this will, unfortunately, have to come from the service charge.
We will be constantly monitoring the situation but as you will no doubt be aware, in most instances refuse and recycling collection is paid for by your council tax and is not covered by your service charge or management fee so please bear this in mind. In the absence of adequate refuse services, we will do all we can to remedy this situation.
Unfortunately, we do not know how long these services will be suspended for and we will continue to monitor the situation and endeavour to provide updates where possible and would advise residents to monitor the relevant authority’s social media networks for up to date information on collections. Until services are restored, we ask that all residents think carefully about their rubbish and waste disposal. We sincerely appreciate your patience and cooperation during these testing times.
Please note that not all local authorities have suspended waste collection meaning that this will not affect all residents.
Castleford Property Management
Castleford Management offers a property management service across Dorset, Hampshire and the Isle of Wight to nearly 200 blocks of flats. Most of Castleford’s existing portfolio is located within the Bournemouth/Poole conurbation, so we have an intimate knowledge of the area. We manage a complete range of properties including prestigious developments on the East Cliff and West Cliff in Bournemouth, in Westbourne, Poole Town centre and around Poole harbour and Sandbanks.
We are experienced at managing multi-use developments including retail and office units. We also manage select apartments in the heart of Poundbury, a community on the edge of Dorchester and which was inspired by HRH The Prince of Wales.
Castleford is a member of the Qdime Group of companies. The Group specialises in residential property, and comprises of three firms of managing agents; a maintenance division; a professional services company; and a firm of solicitors. It is able to offer a complete property management solution, or any part thereof. The goal is to be a ‘one-stop-shop’ for any residential property management requirements, and to build a reputation that makes us the property management company of choice.
We realise that many leaseholders wish to access our services 24/7, so we have developed a leaseholder portal which can be accessed via ‘MY ACCOUNT’. This allows leaseholders to pay their service charges and ground rent, view their service charge account, find out about any plans for major work on their block or report a maintenance issue.